Shipping policy

📦 Shipping Policy

Processing Times

  • Ready-Made Items: Orders are typically processed within 3–5 business days.

  • Custom & Personalized Items: Please allow 10–14 business days for design and production before shipping. Processing times may vary based on order volume and customization details.

Shipping Methods & Delivery

  • We ship using trusted carriers such as USPS, UPS, or FedEx.

  • Standard shipping usually takes 3–7 business days (after processing).

  • Expedited options may be available at checkout.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and the weight of your order.

  • Free shipping promotions may be offered from time to time and will be clearly noted on our website.

Order Tracking

  • Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.

Delays

Please note that once your package leaves our shop, we are not responsible for carrier delays, weather conditions, or issues caused by incorrect shipping addresses provided by the customer.

Damaged or Lost Packages

  • If your order arrives damaged, you must contact us within 24 hours of delivery with photo proof so we can assist you.

  • For lost packages, please reach out to the carrier first with your tracking number. If additional help is needed, contact us and we’ll work with you to resolve the issue.

Local Pickup

  • Local pickup may be available by appointment. If selected, we’ll contact you with pickup details once your order is ready.